Terms & Conditions

Effective Date: October 30, 2026

Welcome to VIHOz. These Terms & Conditions ("Terms") govern your access to and use of our website and its informational content.

By accessing or using this website, you agree to these Terms. If you do not agree, please discontinue use of the website.

1. About VIHOz

VIHOz provides technical expertise and services related to analytical laboratory instrumentation, including equipment diagnostics, repair, preventive maintenance, technical support, training, performance verification, and refurbishment.

Information presented on this website is intended to provide a general overview of our capabilities and services.

2. Website Use

You agree to use this website only for lawful purposes and in a manner that does not interfere with its operation, security, or accessibility.

You may not:

Attempt to gain unauthorized access to the website or its systems
Introduce viruses, malicious code, or other harmful technologies
Copy, reproduce, distribute, or commercially exploit website content without authorization
Misrepresent your identity or submit fraudulent inquiries
Use the website in a manner that violates applicable laws or regulations

We reserve the right to restrict access when necessary to protect the website, our business, or other users.

3. Services and Availability

Descriptions of services, equipment capabilities, technical training, and refurbishment programs are provided for general informational purposes.

Service availability may vary based on equipment manufacturer, model, condition, geographic location, technical requirements, replacement part availability, and other operational considerations.

Submission of a website inquiry does not establish a service agreement or guarantee service availability.

Specific project scope, pricing, timelines, warranties, responsibilities, and deliverables will be established through a separate written quotation, service agreement, purchase order, or other applicable documentation.

4. Technical Information Disclaimer

Although VIHOz strives to provide accurate and useful information, website content should not be considered a substitute for equipment-specific technical documentation, manufacturer instructions, laboratory safety protocols, or qualified professional assessment.

Analytical instrumentation may require specialized handling, electrical safety procedures, contamination controls, and manufacturer-specific maintenance practices.

Visitors should not attempt technical repairs or modifications based solely on information provided on this website.

5. Equipment Performance and Verification

VIHOz offers services designed to support reliable analytical instrument performance.

Actual results depend on the equipment's condition, configuration, maintenance history, operating environment, and the scope of services performed.

Unless expressly stated in a separate written agreement, information on this website does not constitute a guarantee that a particular instrument will achieve a specific performance level, certification, regulatory qualification, or operational outcome.

Any applicable service warranties or performance commitments will be defined in the relevant written agreement.

6. Manufacturer References and Trademarks

This website may reference third-party equipment manufacturers, product names, and trademarks, including SCIEX, Thermo Fisher Scientific, Shimadzu, and Agilent.

These names and trademarks remain the property of their respective owners.

References to third-party manufacturers are intended to identify equipment and technologies relevant to our services.

Unless expressly stated, such references do not imply sponsorship, endorsement, authorization, affiliation, or certification by the respective manufacturer.

7. Intellectual Property

All original website content, including text, graphics, visual elements, branding, layouts, and other materials, is owned by VIHOz or used with appropriate permission, except where otherwise indicated.

Content may not be reproduced, modified, distributed, or used commercially without prior written authorization.

Limited personal or internal business use of publicly available website information is permitted, provided that applicable intellectual property rights are respected.

8. Quotes, Pricing, and Service Agreements

Any pricing, estimates, or service information communicated through this website is subject to confirmation.

Formal quotations and agreements may include additional terms regarding payment, shipping, equipment condition, replacement components, project timelines, cancellation, and service limitations.

In the event of a conflict between these website Terms and a separately executed service agreement, the applicable written service agreement will govern the services covered by that agreement.

9. Third-Party Links

Our website may contain links to external websites or resources for convenience.

VIHOz does not control and is not responsible for the content, accuracy, availability, or practices of third-party websites.

Access to third-party resources is at your own discretion.

10. Disclaimer of Warranties

This website and its informational content are provided on an "as is" and "as available" basis.

To the maximum extent permitted by applicable law, VIHOz disclaims warranties regarding website availability, accuracy, completeness, uninterrupted access, or suitability for any particular purpose.

Nothing in these Terms excludes warranties or protections that cannot legally be excluded.

11. Limitation of Liability

To the maximum extent permitted by applicable law, VIHOz will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use this website.

This includes, where legally permitted, losses related to website interruptions, reliance on general website information, or third-party links.

These limitations apply only to website use and do not supersede obligations expressly established in a separate written service agreement or rights that cannot legally be limited.

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless VIHOz and its representatives against third-party claims, losses, or expenses arising from your unlawful use of the website or material violation of these Terms.

13. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how personal information may be collected, processed, and protected.

14. Changes to These Terms

VIHOz reserves the right to modify these Terms periodically.

Changes will become effective when published on this website unless otherwise specified.

Continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

15. Governing Law

These Terms shall be governed by the laws of [Insert State], United States, without regard to conflict-of-law principles, except where otherwise required by applicable law.

16. Contact Information

For questions regarding these Terms & Conditions, please contact:

VIHOz

Email: sales@vihoz.com